HOUSE Webinars

2025 Spring HOUSE Webinar Series

Writing SOPs for Your Institution - Presented by Mary Greenwood, April 28, 2025, 10 - 11 AM

Need help drafting or refining your institution’s Standard Operating Procedures (SOPs) for HOUSE services? This interactive writing workshop provides a hands-on opportunity to work on your SOPs, whether you’re starting from scratch or fine-tuning existing language. Bring your drafts for feedback, use provided templates to jumpstart the process, and collaborate with peers to develop clear, actionable procedures that align with best practices.

Connecting the Dots: Using Data to Evaluate the Impact of HOUSE Services - Presented by Patty Zuccarello and Kristin Ciesemier, May 6, 2025, 11 - 12 PM

HOUSE Liaisons play a vital role in supporting students experiencing homelessness, yet demonstrating the effectiveness of these services remains a challenge. How can we measure the impact of HOUSE Liaison services on retention, persistence, and completion?

Join us for this one-hour webinar on program evaluation and data mining, where we will explore the types of information colleges collect and consider ways to connect data on students experiencing homelessness to larger institutional metrics, strengthening the case for continued investment in services. By linking student support efforts to key institutional outcomes, HOUSE Liaisons can better advocate for resources and demonstrate the value of their work.

Unlocking Perkins Funding to Support Community College Students Experiencing Homelessness - Presented by Janelle Washington and Patty Zuccarello, May 14, 2025, 1 - 2 PM

The Carl D. Perkins Postsecondary Career and Technical Education Grant (Perkins) requires schools to support Special Populations—including students who are homeless—presenting an opportunity to address key student needs. Join us for this one-hour webinar to explore how collaboration between HOUSE Liaisons and Perkins grant managers can unlock funding to support students experiencing homelessness while pursuing Career and Technical Education (CTE) programs at your institution. Learn practical strategies for leveraging Perkins funds, navigating eligibility requirements, and ensuring that students in CTE programs receive the support they need to succeed.

Standard Operating Procedures for HOUSE Liaisons - Presented by: Mary Greenwood, March 3, 2025

Establishing clear, consistent processes is key to effectively supporting students experiencing homelessness. This webinar will guide HOUSE Liaisons through the foundational steps of developing Standard Operating Procedures (SOPs), including gathering key stakeholders, mapping out institutional processes, clarifying departmental roles, and standardizing language for student communication. Join us to learn best practices and create a framework that ensures seamless coordination and support.

Slide Deck

2024 Fall HOUSE Webinar Series

HOUSE Liaison 101 - Presented by: Patty Zuccarello, Zuccarello & Associates, October 28, 2024

For those new to the role or interested in learning more about what HOUSE liaisons are bringing to the work, this webinar provides an overview of the legislation driving this work. We’ll cover HOUSE liaison duties, important definitions, and college resources that can relieve the stressors of homelessness.

HOUSE Handbook Highlights - Presented by: Patty Zuccarello, Zuccarello & Associates, October 30, 2024

See what’s in the HOUSE Handbook for community college HOUSE Liaisons in this webinar. Hot off the presses this fall, this handbook serves as a resource for best practices in this work that can be integrated into current practice. The handbook includes information on the required elements of the legislation as well as expert tips and case studies from City Colleges of Chicago, Moraine Valley Community College, Rend Lake College, and Waubonsee Community College.

HOUSE Program Frameworks - Presented by: Lynn Mackey, Zuccarello & Associates, November 6, 2024

How can you design effective HOUSE programming? This webinar explores three frameworks for HOUSE Liaisons to use: The Trauma-Informed Approach, The Ethics of Care, and Compassionate Assistance. All three frameworks involve approaching students with kindness, building a sense of community and connection that helps students thrive, and empowering students to use their strengths to achieve goals.

HOUSE Service Delivery Models - Presented by: Lynn Mackey, Zuccarello & Associates, November 12, 2024

This webinar explores service delivery models for HOUSE Liaisons so that it’s possible to plan and design basic needs service delivery intentionally and ensure that students receive the essential services to be successful. Service delivery models that include a mix of high-touch and low-touch services along with opt-in and opt-out services produce optimal results.

2024 Spring HOUSE Webinar Series

Nudging: Using Low-cost, Low-touch Interventions to Support Students Experiencing Homelessness - Presented by Patty Zuccarello, Zuccarello & Associates

Nudging may already be in use on your campus as you push information to students about various student lifecycle activities (registration, payment, graduation). But this strategy can also be used to help point students toward services that improve students’ connection to basic needs resources. This session will cover nudging fundamentals and provide a calendar template to plan nudging at your institution.

Nudging Slide Deck

HOUSE Liaison 101 - Presented by Patty Zuccarello, Zuccarello & Associates

For those new to the role or interested in learning more about what HOUSE liaisons are bringing to the work, this session provides an overview of the legislation driving this work. We’ll cover HOUSE liaison duties, important definitions, and college resources that can relieve the stressors of homelessness.